Secure & Transparent Payments
Your peace of mind is our priority.
1. Payment Authorization & Processing
When you place an order, your payment is authorized but not immediately charged.
A pledge of sale is created between you (the buyer) and Omni Trends, reserving your order while we verify inventory.
Once stock is confirmed, your order is processed and fulfilled.
Payment is captured only when your order is shipped.
📧 You'll receive:
- Order Confirmation Email (after authorization)
- Payment Confirmation Email (once charged)
Payment Authorization Validity
Authorization lasts 7 days. If unfulfilled, it may expire, and we may request a new one.
2. Accepted Payment Methods
3. Order Verification & Security
All transactions undergo fraud screening.
If verification is needed, we'll contact you via email.
High-risk orders may be delayed or canceled.
4. When Will I Be Charged?
You're charged only upon shipment.
Canceled orders void the authorization—no charge applied.
Authorization holds may take 3-5 business days to clear from your bank statement.
5. Inventory Check & Fulfillment
After authorization, we confirm stock with suppliers.
If unavailable, we'll notify you with alternatives.
Once verified, your order ships, and payment is captured.
6. Currency & Taxes
All transactions are in USD ($).
International purchases may incur bank conversion fees.
Taxes (sales tax, VAT, duties) are calculated at checkout.
7. Failed or Declined Payments
Check card details (expiry, CVV, billing address)
Verify bank fraud protection settings
Ensure sufficient funds
Try another payment method if needed
8. Refunds & Payment Disputes
Refunds return to your original payment method.
Processing time: 3-10 business days (varies by bank).
⚠️ Suspect an unauthorized charge? Contact us before filing a chargeback:
📧 customer-care@omnitrends.store
9. Need Help?
Check our FAQs or reach out:
📧 Email: customer-care@omnitrends.store
📞 Phone: (984) 384-4246